ProfitPing

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Common Issues

How do I upload my order data?

Go to Dashboard → Orders → Upload Excel. Make sure your file includes order ID, product, amount, and date columns.

Why aren't my profits calculating correctly?

Ensure product costs are updated in Products and settlement/payment data is uploaded in Payments.

How do I connect Google Sheets?

Visit Settings → Spreadsheet Sync and follow setup steps. Share your sheet with the provided service account.